How to Find My Reviews on Amazon and Track My Product Feedback

how to find my reviews on amazon

Introduction

In today’s digital world, customer reviews play an essential role in shaping the success of products and services. Whether you're a buyer seeking more information on a product or a seller looking to track your performance, reviews on Amazon can provide valuable insights. Understanding how to find your reviews and track feedback is crucial for both consumers and sellers. In this blog, we’ll dive deep into "how to find my reviews on Amazon" and how to effectively track your product feedback.

Why Are Amazon Reviews So Important?

Amazon reviews are the heartbeat of any product’s online reputation. They provide prospective buyers with feedback from people who have already purchased and used the product. For sellers, these reviews can significantly impact sales and overall brand perception. But for those who have left reviews, tracking them can help gauge their influence on their purchasing decisions and monitor any changes in customer feedback over time.

Let’s explore how to find your Amazon reviews, whether you are a shopper, a seller, or simply want to track your feedback for better insights.

How to Find My Reviews on Amazon as a Customer

Amazon provides a straightforward way for customers to view their reviews, and there are multiple ways to access this information.

Finding Reviews Through the Amazon Website

If you want to know how to find your reviews on Amazon through the website, follow these steps:

  1. Log into Your Amazon Account
    Visit Amazon.com and log into your account with your email and password.

  2. Go to Your Profile
    Hover over “Accounts & Lists” at the top of the page and click on “Your Account.”

  3. Navigate to “Your Amazon Profile”
    In the "Ordering and Shopping Preferences" section, click on “Your Amazon Profile.” Here, you can see all your recent reviews and activity.

  4. Select the Reviews Tab
    Once on your profile page, click the “Reviews” tab to find all the products you’ve reviewed on Amazon.

Finding Reviews Using Mobile Devices

For mobile users, the process to find your reviews on Amazon is just as simple. Here’s how:

  1. Open the Amazon App
    Launch the Amazon app and sign into your account.

  2. Go to Your Account
    Tap on the hamburger menu (three lines) on the bottom right corner of the screen. Scroll down and tap on “Your Account.”

  3. Find Your Profile
    Tap on “Profile” to access your review history. This will show all of your reviews and ratings in one place.

Tips for Easy Navigation

  • Search for Your Review
    If you are looking for a specific review, you can use the search bar to type in the product name or category. This can save time if you have left reviews for many products.

  • Use Sorting Features
    On both mobile and desktop platforms, Amazon allows you to filter reviews by “Most Recent” or “Most Helpful,” making it easier to track feedback.

How to Find My Reviews on Amazon as a Seller

If you're a seller, tracking your reviews and feedback is vital for maintaining a strong reputation and improving customer satisfaction. Amazon offers several ways for sellers to track their reviews, both through Seller Central and directly on product pages.

Using Amazon Seller Central to Track Reviews

  1. Log in to Seller Central
    First, log into your Amazon Seller Central account using your credentials.

  2. Navigate to Performance
    From the main dashboard, go to the “Performance” tab in the top menu. Select “Customer Feedback” from the dropdown.

  3. View Your Reviews
    You can now view feedback from customers about your products, including product reviews and seller feedback. This section also includes detailed information about how many positive and negative reviews you have received.

  4. Get Notifications for New Reviews
    Amazon allows sellers to opt-in for notifications whenever a new review is posted on their products. This ensures that you stay updated on your performance and can quickly respond to any concerns.

Monitoring Reviews Through Product Pages

  1. Visit Your Product’s Page
    On your product page, you’ll be able to see both customer reviews and feedback ratings for each item. Keep in mind that this page will display reviews specific to the individual product, so you can assess each item’s performance independently.

  2. Respond to Reviews
    Sellers can also respond to customer feedback on Amazon to address any concerns or thank buyers for their reviews. This can help maintain a positive relationship with your customers.

How to Track My Amazon Product Feedback Over Time

As an Amazon seller or even as a regular shopper, monitoring your reviews over time can be crucial to understanding how your products are perceived and how customer satisfaction evolves. Tracking reviews allows you to make improvements and showcase the best aspects of your products.

Setting Up Email Alerts for New Reviews

For both sellers and shoppers, receiving email alerts can be one of the easiest ways to stay updated on new reviews.

  1. Activate Review Notifications
    Amazon allows you to set up alerts for when a new review is posted. This feature is particularly useful for sellers who want to stay on top of their product performance and act quickly.

  2. Monitor Review Trends
    By reviewing notifications regularly, sellers can monitor the trends of their products. If negative reviews start to appear, it's crucial to address them promptly to maintain your reputation.

Using Amazon’s Feedback Analytics Tools

Amazon provides analytical tools to sellers that track key metrics, such as the average rating and the volume of reviews over a period of time. By leveraging these tools, you can:

  • See patterns in customer sentiment

  • Identify recurring issues

  • Make informed decisions about product improvements

Third-Party Tools for Review Tracking

While Amazon offers in-built tools, some third-party review management software can provide more detailed insights into your feedback. These tools can aggregate reviews from different platforms, track the sentiment of feedback, and even automate responses to customers.

Unique Insights for Sellers: How to Leverage Reviews to Improve Sales

Tracking reviews is not just about responding to criticism. It’s about leveraging positive feedback to enhance your business. Here’s how:

  1. Promote Positive Reviews
    If you receive a particularly glowing review, you can share it on your product page or social media to build trust and boost conversions.

  2. Use Negative Feedback for Product Improvement
    Negative reviews often contain valuable insights that can help you improve your product. Address the concerns raised by customers to create a better version of your product.

  3. Encourage Honest Reviews
    One strategy is to follow up with customers after their purchase and encourage them to leave feedback. However, ensure that you don’t incentivize reviews, as Amazon has strict guidelines regarding incentivized reviews.

  4. Implement Feedback in Your Marketing Campaigns
    Use customer reviews to enhance your Amazon product listing and include frequently mentioned features that buyers value. This will help your listings become more appealing and customer-centric.

Frequently Asked Questions (FAQs)

1. How do I find my reviews on Amazon?

To find your reviews on Amazon, log into your account and go to your profile. From there, you can click on the “Reviews” section to see all the products you’ve reviewed.

2. Can I see my reviews on Amazon using the mobile app?

Yes, you can easily view your reviews through the Amazon app. Just navigate to “Your Account,” then select “Profile” to access your reviews.

3. How can I track my Amazon reviews over time?

Sellers can use Amazon Seller Central to track their reviews and feedback. You can also set up email alerts or use third-party tools to monitor reviews.

4. How do I delete or edit a review on Amazon?

Amazon allows users to edit or delete their reviews by visiting their profile, clicking on the review, and selecting the appropriate option to modify it.

5. How can I respond to my reviews as a seller?

Sellers can respond to reviews directly on their product’s page by clicking the “Respond” button under the review. This helps to resolve customer issues and maintain positive relationships.

6. Can I track reviews for multiple products on Amazon?

Yes, Amazon allows sellers to track reviews for each product separately on the Seller Central dashboard.

7. Why are my reviews not showing up on Amazon?

There could be several reasons, such as Amazon’s review moderation system, which may filter out reviews that violate their guidelines.

8. How do I improve my product’s rating on Amazon?

Focus on delivering great customer service and addressing any negative reviews with constructive feedback. Encouraging positive reviews from happy customers can also improve your rating.

9. Can I receive notifications when a new review is posted?

Yes, you can set up email notifications in Seller Central to be alerted whenever a new review is posted for your product.

10. What should I do if I receive a negative review on Amazon?

If you receive a negative review, respond politely, acknowledge the issue, and offer solutions if possible. This demonstrates professionalism and a commitment to customer satisfaction.

Conclusion

Whether you’re a buyer or seller, understanding how to find and track your Amazon reviews is essential for gaining insights into customer satisfaction and building a trustworthy reputation. By leveraging the tips and tools provided in this blog, you can monitor your feedback efficiently, respond to reviews, and enhance your overall performance on Amazon. Stay proactive and engaged with your reviews to ensure long-term success!

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